Privacy policy

PLEASE READ THIS PRIVACY STATEMENT CAREFULLY

This Privacy Statement explains how we collect, use and disclose information about you through the ARENSIA USA website, which is operated by ARENSIA EXPLORATORY MEDICINE LLC in the United States, and through any mobile websites, applications, widgets, conferences, events, newsletters, communications or other services (collectively, the "Services") that link to this Privacy Statement. This Privacy Statement does not apply where we notify you that a different privacy statement applies.

This Privacy Statement also does not apply to data processing activities relating specifically to current or former employees of ARENSIA EXPLORATORY MEDICINE LLC or applicants for employment with the company.

We seek to use your information in a manner that is fair and consistent with your reasonable expectations, and we encourage you to review the information set out in this Privacy Statement carefully.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?
The information we collect and the manner in which we use it depend on how you interact with our website and use our Services. We use non-personal information, which does not identify you personally, differently from personal information.

YOUR PERSONAL INFORMATION

Personal information is information that identifies you or could reasonably be used to identify you, including your:

• first and last name;
• telephone number, email address and other contact information;
• health-related information;
• place of work and professional specialization; and
• IP address, where such address is associated with a specific user.

We collect personal information about users in two ways:

1. When you provide information to us directly, for example by entering personal information on certain pages of the website. For example, you may complete a registration form for a specific service, participate in a survey, or submit a contact form.
2. Through automated means, including cookies. “Cookies” are small text files placed on your computer by websites you visit. They are widely used to enable websites to function properly or more efficiently and to provide information to website operators.

HOW DOES ARENSIA EXPLORATORY MEDICINE LLC USE PERSONAL INFORMATION?

We may use the information you provide through this website and related Services, other than confidential information addressed separately below, for the following purposes:

• to respond to your inquiries;
• to provide information or services you request;
• to enable you to register for certain products or services, or to improve their functionality;
• to address and track the status of consumer, product or service-related issues;
• to maintain our relationship with you and facilitate appropriate follow-up, including by retaining relevant information and preferences for a reasonable period of time;
• to enter into or perform a contract with you;
• to enable you to participate in our online communities, including social networks and blogs;
• to provide you with information that may be of interest to you, as described in the marketing section below; and
• for any other purpose to which you consent.

ARENSIA EXPLORATORY MEDICINE LLC may also use your personal information where necessary for its legitimate interests, provided that such interests are not overridden by your rights and expectations regarding privacy, including:

• for analytics, and to research, develop and improve programs, products, services and content;
• to anonymize your information by removing identifying details, so that it no longer identifies you and may be used as non-personal information, as further described below;
• to enforce this Privacy Statement and other terms governing use of this website; and
• to protect our rights or property.

ARENSIA EXPLORATORY MEDICINE LLC also has legal grounds for using your personal information where necessary:

• to protect the health, safety or well-being of any person; or
• to comply with applicable laws, regulations, court orders or other legal obligations.

Where required by applicable law, we will ask you to opt in or otherwise provide consent to the processing of your personal information for a specific purpose. For example, where required by law, we will send you newsletters only if you have subscribed to receive them.

WHAT IS CONFIDENTIAL INFORMATION?

Certain categories of personal information may be considered confidential or sensitive. For purposes of this Privacy Statement, "Confidential Information" includes personal information revealing or relating to your health, genetic or biometric data, racial or ethnic origin, religious or philosophical beliefs, sex life or sexual orientation, political opinions, or trade union membership.

WILL ARENSIA EXPLORATORY MEDICINE LLC USE CONFIDENTIAL INFORMATION DIFFERENTLY THAN OTHER PERSONAL INFORMATION?

ARENSIA EXPLORATORY MEDICINE LLC will collect and process your Confidential Information only in the following circumstances:

• where you have given your explicit consent;
• to protect your vital interests or the vital interests of another person where your explicit consent cannot be obtained or cannot reasonably be requested;
• where permitted by applicable law, including where appropriate and specific measures are in place to protect your fundamental rights and interests;
• where processing is necessary for medical purposes and, in the circumstances, we are subject to obligations of confidentiality comparable to those of a medical professional; or
• to establish, exercise or defend legal claims.

For example, Confidential Information may be collected or received in the following circumstances:

• we may receive confidential information directly from you when you voluntarily provide it to us for a specific purpose, for example when you contact us with a question or suggestion about our products or services;
• we may receive confidential patient information from healthcare professionals with whom we work in order to provide treatment or technical support; or
• we may collect confidential information about participants who have expressly consented to participate in clinical trials, studies or other research initiatives.

NON-PERSONAL INFORMATION

Non-personal information is information that does not identify you and is not associated with you. Accordingly, the non-personal information we collect through this website will not identify you as an individual and will not be linked to you. It may include:

• the type of web browser software you use (for example, Internet Explorer);
• the domain name from which you access the Internet;
• the Internet address of the website from which you linked directly to our website;
• the date and time you accessed our website;
• which pages you visited on our website;
• the search terms you use; and
• the links you click.

If you visit our website to read or download information, such as information about a disease or one of our products, we may collect certain non-personal information from your computer through your web browser. If you only read content or click to download information available on our website, we do not collect your name, email address, home address or other directly identifying personal information solely as a result of that activity.

HOW DOES ARENSIA EXPLORATORY MEDICINE LLC USE NON-PERSONAL INFORMATION?

We continually seek to improve our products, services and website. We may use the non-personal information we collect to make this website more useful to visitors and for other legitimate business purposes. For example, we may use non-personal information, alone or in combination with other non-personal information, to:

• prepare internal reports to support the development of programs, products, services or content;
• adapt or improve the information and services we provide;
• share such information with third parties; and
• provide third parties with information about the use of our website, such as visit statistics and response rates.

DIRECT MARKETING MATERIALS AND EDUCATIONAL MATERIALS

ARENSIA EXPLORATORY MEDICINE LLC may provide you with educational materials and other information about our services, as well as information about clinical trials or services of others that may be of interest to you, based on the information you provide to us and the information we collect through cookies or similar technologies regarding your use of the ARENSIA USA website, social networks and blogs.

Where required by applicable law, we will ask you to opt in or otherwise confirm your consent to the use of your personal information for such communications.

If at any time you choose not to receive educational, commercial or promotional information relating to our products and services, or the products or services of our affiliated companies or service providers, please contact us at the address provided below and include "UNSUBSCRIBE" in the subject line of your email. You may also use the unsubscribe procedure provided in any relevant communication you receive from us.

Please note that if you choose not to receive promotional communications from us, we may still send you communications for other legitimate purposes, for example to administer any account you may have on our website, to respond to your inquiries, to perform our agreements with you, or to provide information that ARENSIA EXPLORATORY MEDICINE LLC is required to provide by law, such as information relating to a product recall.

SMS COMMUNICATIONS

If you choose to receive SMS messages from ARENSIA EXPLORATORY MEDICINE LLC, we may use your mobile phone number to send you service-related, transactional, informational and, where permitted by applicable law, promotional SMS messages relating to our Services. Message frequency may vary depending on your interactions with us and services requested. Message and data rates may apply in accordance with your mobile carrier plan. You may opt out of SMS communications at any time by replying STOP to any message or by contacting us using the contact details provided in this Privacy Statement. After opting out, you will no longer receive SMS messages from us unless you opt in again. If you need assistance, you may reply HELP, where available, or contact us directly at:

• Email: [contact-PHX@arensia-em.com]

• Phone: [602-693-1183].

We may engage third-party service providers to support the delivery of SMS communications on our behalf, subject to appropriate contractual and data protection safeguards. Mobile carriers are not liable for delayed or undelivered messages.

DOES ARENSIA EXPLORATORY MEDICINE LLC PROVIDE PERSONAL INFORMATION TO THIRD PARTIES?

ARENSIA EXPLORATORY MEDICINE LLC will not disclose your personal information to third parties except as described in this Privacy Statement.

In the ordinary course of business, we may disclose certain personal information to affiliated companies of ARENSIA EXPLORATORY MEDICINE LLC or to third-party companies that we engage to perform services or functions on our behalf.

For example, we may:

• use a service provider to administer newsletters to which you have subscribed and provide access to your email address for that purpose;
• use a third-party application or platform to administer and monitor our communications with you; and
• use our affiliated companies to provide services relating to your personal information, for example by storing your information on a secure server at an affiliated company location in Europe. Additional information about the circumstances in which we may transfer your information to other countries is provided below.

In each case, we will disclose no more personal information than is necessary, and we will not permit any third party to retain, disclose or use your information except as necessary to provide the requested services in accordance with the purposes described above.

Please note that, where permitted or required by applicable law, we may disclose your personal information if we believe such disclosure is necessary to comply with any law, regulation, court order, or other legal or governmental request. In the unlikely event that all or part of our company is acquired by a third party, your information may be transferred to the new owner of the relevant business, subject to appropriate safeguards where required.

In addition, we may use and disclose your personal information to third parties as necessary:

• to enforce this Privacy Statement and other terms governing use of this website;
• to protect our rights or property;
• to protect the health, safety or well-being of any person;
• to comply with applicable laws, regulations, court orders or other legal obligations; or
• to investigate or take action in relation to suspected fraud or illegal activity.

DO WE TRANSFER PERSONAL INFORMATION TO OTHER COUNTRIES?

In certain circumstances, ARENSIA EXPLORATORY MEDICINE LLC may transfer personal information collected through this website to our affiliated companies or third-party service providers in other countries, but only to facilitate the purposes described in this Privacy Statement. Where personal information is transferred from United States to other countries, we will ensure that appropriate safeguards are implemented to provide a level of protection essentially equivalent to that required under applicable data protection laws.

HOW LONG WILL WE KEEP YOUR PERSONAL INFORMATION?

We will retain your personal information for as long as necessary to fulfill the purposes for which we are entitled to use it, as described in this Privacy Statement. For example, if you tell us that you no longer wish to receive newsletters from us, we will remove your email address from our mailing list within a reasonable period. If you participate in a program through our website, we will delete the personal information you provided in connection with that program within a reasonable period after the program ends, unless we are required or permitted to retain certain information for a longer period, for example for validation, legal defense, compliance, or record-keeping purposes.

WHAT HAPPENS IF THE PRIVACY STATEMENT CHANGES?

We reserve the right to amend this Privacy Statement at any time and for any reason. If we make material changes to this Privacy Statement, we will post a notice on the main page of our website for a reasonable period after such changes are made. We encourage you to review this Privacy Statement each time you visit the website.

PRIVACY ON OTHER WEBSITES

This website may contain links to other websites. When you leave this website, we encourage you to review the privacy statements applicable to the information you provide on those websites. We provide links for your convenience, but we do not review, control or monitor the privacy practices of websites operated by others. We are not responsible for websites operated by third parties or for your dealings with such websites.

WEBSITE SECURITY

Security is important to us, and we understand that it is important to you as well. We use standard measures designed to protect your personal information against loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no website or email transmission is completely secure. We therefore encourage you to exercise particular care when sending information to us by email and to take appropriate security measures, such as keeping usernames and passwords confidential.

YOUR RIGHTS

Subject to applicable law, you may exercise your rights to access, correct and, where appropriate, delete personal information relating to you, or to request restriction of the processing of your personal information.

You also have the right, subject to applicable law and depending on your particular situation, to object to any use or processing of your personal information that we carry out on the basis of our legitimate interests.

If we collect or use your personal information on the basis of your consent, you also have the right to withdraw that consent at any time, using the same method by which it was given or by submitting a request in the manner described above.

You also have the right, at any time, free of charge and without providing any justification, to opt out of direct marketing communications and to request that we no longer send you promotional materials, including promotional SMS messages, as described above. Where applicable, you may opt out of SMS communications by replying STOP to any message or by contacting us using the contact details provided in this Privacy Statement.

If you are not satisfied with our response to your request, you have the right to lodge a complaint with the relevant competent data protection authority.

HOW TO CONTACT ARENSIA EXPLORATORY MEDICINE LLC

If you have any questions or comments about this Privacy Statement, please contact us through our website.