Privacy policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY

This Privacy Policy tells you how we use information about you that we collect through this ARENSIA USA website, operated by ARENSIA EXPLORATORY MEDICINE LLC, located in the USA, and through any mobile sites, applications, widgets, conferences, events, newsletters, communications, or other services (collectively, the "Services") that link to this Privacy Statement. This Privacy Statement does not apply to situations where we notify you of the application of another privacy statement.

This Privacy Statement also does not apply to data processing activities that specifically relate to current or former employees of ARENSIA EXPLORATORY MEDICINE LLC or candidates for positions within the company.

We aim to use your information in a way that is fair and meets your expectations, and we encourage you to read and consider the information provided in this Privacy Statement to confirm this.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?
The information we receive and how we use it depends on what you do when you visit our website or use our Services. We collect and use non-personal information (information that does not identify you personally) in a different way than your personal information.

YOUR PERSONAL INFORMATION

Personal information is information that can specifically identify you, including your:

Name and surname;
phone number, email address or other contact information;
personal health information;
place of work and specialization;
IP (Internet Protocol) address, if such address is associated with a specific user.

We collect personal information about our users in two ways:

When you directly provide us with information, for example by entering personal information on certain pages of the website. For example, you can fill out a registration form for a specific service, participation in a survey, or fill out a contact form.
With the use of automatic tools, in particular through cookies. "Cookies" are small text files placed on your computer by websites you visit. These files are widely used to keep websites running, or to make them work more efficiently, and to provide information about website owners.

HOW DOES ARENSIA EXPLORATORY MEDICINE LLC USE PERSONAL INFORMATION?

We may use the information you provide to us through this website and related Services (other than confidential information discussed separately below) for the following purposes:

to respond to your inquiries;
to provide information or services that you need;
to allow you to register for certain products or services, or to enhance their functionality;
to resolve and track the status of any consumer and/or product or service issues;
to maintain our relationship with you and to facilitate any follow-up (for example, by storing relevant information and preferences for a reasonable period of time);
to conclude or sign a contract with you (for example, if you want to order products or services from us);
to allow you to participate in our online communities, including social networks and blogs;
to offer you information that may be of interest to you - see Marketing and Training section below;
in another way that you agree to.

ARENSIA EXPLORATORY MEDICINE LLC may also use your personal information to the extent necessary to achieve the following legitimate interests, to the extent that this is compatible with your rights and expectations regarding privacy:

for analytical purposes in order to research, develop and improve programs, products, services and content;
to anonymize your information by removing any personally identifiable information (your name, email address, etc.) so that it can be used for other purposes. In this case, the anonymized information will no longer identify you and may be used as other non-personal information. More information can be found in the relevant section below.
for the application of this Privacy Statement and other rules of use of this website;
to protect our rights or property.

ARENSIA EXPLORATORY MEDICINE LLC also has legal grounds for using your personal information:

if necessary to protect the health, safety or well-being of any person;
in order to comply with the requirements of legislation or regulations, a court order or other court order.

If required by law, we will ask you to "opt-in" or confirm your consent to the processing of your personal data for a specific purpose. For example, if required by law, we will only send you newsletters if you have subscribed to them.

WHAT IS CONFIDENTIAL INFORMATION?

Some types of personal information are confidential information. Confidential Information is personal information that reveals or relates to your health, genetic or biometric data, your race or ethnic origin, religious or philosophical beliefs, sex life or sexual orientation, political views or trade union membership.

WILL ARENCIA EXPLORATORY MEDICINE LLC USE CONFIDENTIAL INFORMATION DIFFERENTLY THAN OTHER PERSONAL INFORMATION?

ARENSIA EXPLORATORY MEDICINE LLC will collect and process your confidential information only:

in such a way that you have given your explicit consent;
to protect your vital interests or the vital interests of another person, where your express consent cannot be obtained or reasonably requested;
in accordance with current legislation, which includes appropriate and specific measures to protect your fundamental rights and interests;
if the processing of such information is necessary for medical purposes and we, under the circumstances, have a duty of confidentiality similar to that of a medical professional;
to establish, exercise or defend legal claims.

For example:

we may receive confidential information directly from you when you voluntarily provide it to us for a specific purpose (for example, when you contact us with a question or suggestion about our products and services);
we may also receive confidential patient information from healthcare professionals with whom we work to provide you with treatment or technical support;
we may collect confidential information about participants who have given explicit consent to participate in clinical trials, studies and other research initiatives.

NON-PERSONAL INFORMATION

Non-personal information is information that cannot identify you and is not associated with you. Therefore, the non-personal information we collect through this website will not identify you as an individual and will not be linked to you. It may include such information as:

the type of web browser software you are using (for example, Internet Explorer);
the domain name from which you access the Internet;
The Internet address of the website from which you directly accessed our website;
the date and time you accessed our website;
which pages you visited on our website;
the search terms you use;
the links you follow.

If you visit our website to read or download information, such as information about a disease or about one of our products, we may collect certain non-personal information from your computer. This information is collected from your computer's web browser. If you just read or simply click a button to download information on our website, we do not collect or know your name, email address, home address, or any other personal information about you.

HOW DOES ARENCIA EXPLORATORY MEDICINE LLC USE NON-PERSONAL INFORMATION?

We are always looking for ways to better serve and improve our products, services and website for the satisfaction of our customers. We use the non-personal information we receive from you to make this site more useful to visitors. We may also use non-personal information for other business purposes. For example, we may use non-personal information or combine non-personal information to:

create reports for internal use to develop programs, products, services or content;
adapt or improve the information or services provided;
provide or sell information to third parties;
provide information about the use of our website, such as "visit statistics" and "response rates", to third parties.

DIRECT MARKETING MATERIALS AND EDUCATIONAL MATERIALS

ARENSIA EXPLORATORY MEDICINE LLC may wish to provide you with educational materials or other information about our services, as well as information about clinical trials or services of others that may be of interest to you, based on the information you have provided to us and which we have collected through cookies or similar methods regarding the use of the ARENSIA USA website, social networks and blogs.

We will ask you to "opt in" or confirm your consent to the use of your personal information for the purposes of such communications, in accordance with applicable law.

If at any time you choose not to receive any educational, commercial or promotional information related to our products and services, or the products or services of our affiliated companies or service providers, please contact us at at the address below and put "UNSUBSCRIBE" in the subject line of the email. In addition, you may use the unsubscribe procedure provided in any relevant communication you receive from us.

Please note that if you choose not to receive promotional communications from us, we may continue to send you relevant information for other legitimate purposes, for example, to administer any account you may have on our website, to respond to your inquiries, to fulfill agreements with you or provide you with information that ARENSIA EXPLORATORY MEDICINE LLC may require by law, for example, regarding product recall.

DOES ARENSIA EXPLORATORY MEDICINE LLC PROVIDE PERSONAL INFORMATION TO THIRD PARTIES?

ARENSIA EXPLORATORY MEDICINE LLC will not provide your personal information to third parties, except for the cases described in this Privacy Statement.

In the normal course of business, we may provide some personal information to affiliated companies of ARENCIA EXPLORATORY MEDICINE LLC or to third-party companies that we hire to perform services or functions on our behalf.

For example, we can:

use a service provider to administer certain newsletters or newsletters to which you have subscribed and provide access to your email address for this purpose.
use a third-party application or platform to allow us to administer and monitor our communications with you.
use our affiliated companies to provide services related to your personal information, for example, we may store your information on a secure server at our affiliated company's site in Europe. More information about the circumstances under which we may transfer your information to other countries can be found in the relevant sections below.

In any case, we will not provide more information than is necessary, and we will not allow any third party to store, disclose or use your information, except for the provision of ordered services in accordance with the purposes set out above.

Please note that under applicable law, we may disclose your personal information if we believe we must do so to comply with any law, regulation, court order, legal or governmental request. In the unlikely event that all or part of our company is acquired by a third party, your information may be transferred to the new corporate owner, if applicable to that business and subject to appropriate safeguards.

In addition, we may use and disclose your personal information to third parties as necessary:

for the application of this Privacy Statement and other rules of use of this website;
to protect our rights or property;
to protect the health, safety or well-being of any person;
in order to comply with the requirements of legislation or regulations, a court order or other court order;
to investigate or take action in cases of suspected fraud or illegal activity.

DO WE TRANSFER PERSONAL INFORMATION TO OTHER COUNTRIES?

In certain cases, ARENCIA EXPLORATORY MEDICINE LLC may transfer personal information collected on this website to our affiliated companies or third party service providers in other countries, but only to facilitate the achievement of the purposes set forth in this Privacy Statement. In cases where personal information is transferred from Europe to other countries, we assure that there are safeguards equivalent to those provided by European data protection legislation.

HOW LONG WILL WE KEEP YOUR PERSONAL INFORMATION?

We will retain your personal information for as long as is necessary to fulfill the purposes for which we are entitled to use it, as defined in this Privacy Statement. For example, if you tell us that you no longer wish to receive newsletters from us, we will immediately remove your email address from our mailing list. In the event that you participate in a program through our website, we will delete the personal information provided as part of that program within a reasonable time after the program ends (for example, six months after the end is generally considered a reasonable time if we we do not have a legal basis to retain certain information for a longer period of time (for example, if it is necessary for validation or to fulfill record-keeping obligations).

WHAT HAPPENS IF THE PRIVACY STATEMENT CHANGES?

We reserve the right to change this Privacy Statement at any time and for any reason. If we decide to make significant changes to our Privacy Statement, we will post a notice on the main page of our website for a period of time after the changes are made. We ask that you review this Privacy Statement each time you visit the Website.

PRIVACY ON OTHER WEBSITES

This website may contain links to other websites. Therefore, when you leave this website, we encourage you to review the privacy policies that apply to the information you provide on other websites. We provide links for your convenience, but we do not review, control or monitor the privacy policies of websites operated by others. We are not responsible for websites operated by other parties or for your commercial dealings with such websites.

WEBSITE SECURITY

Safety is very important to us. We also understand that security is important to you as well. We use standard measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration or destruction. However, no website or email transmission is 100% secure, so we encourage you to pay particular attention to what information you send or request via email and take appropriate security measures, such as keeping usernames and passwords confidential.

YOUR RIGHTS

You may at any time exercise your right to access, correct and, depending on the circumstances, destroy any personal information relating to you, or to restrict the processing of your personal information in accordance with applicable law.

You also have the right to object at any time, depending on your particular situation, to any use or processing of your personal information that we hold based on our legitimate interests.

If we collect or use your personal information with your consent, you also have the right to withdraw your consent at any time in the same way as it was given or by sending a request in the above-mentioned manner.

You also have the right at any time, free of charge and without providing any justification, to opt out of any direct marketing campaigns and to request that we no longer send you promotional materials as described above.

If you are not satisfied with our response to your request, you have the right to contact the relevant competent data protection authorities.

HOW TO CONTACT ARENSIA EXPLORATORY MEDICINE LLC

If you have any questions or comments about this Privacy Statement, please contact us through our website.